Last revised on January 26, 2018
Welcome to the InnstantGroup.com website (the “Website”). This Website is provided solely to get to know the Innstant Group, and for no other purposes. The terms “we”, “us”, “our”, “Innstant” and “Innstant Ltd” refer to Innstant Ltd., and its subsidiaries and corporate affiliates. The term “you” refers to the customer visiting the Website.
This Website is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the “Terms of Use” or “Agreement”). Please read these Terms of Use carefully, as they contain important information about limitations of liability and resolution of disputes through arbitration rather than in court. You should also read our Privacy Policy, which also governs your use of the Website, and is incorporated by reference in this Agreement. By accessing or using this Website, you agree that the Terms of Use then in force shall apply. If you do not agree to the Terms of Use, please do not use this Website.
As a condition of your use of this Website, you warrant that:
We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of these Terms of Use.
Innstant is committed to customer satisfaction, so if you have a problem or dispute, we will try to resolve your concerns. But if we are unsuccessful, you may pursue claims as explained in this section.
You agree to give us an opportunity to resolve any disputes or claims relating in any way to the Website, any dealings with our customer service agents, any services or products provided, any representations made by us, or our Privacy Policy (“Claims”) by contacting Innstant Customer Support (customer.service@innstant.com). If we are not able to resolve your Claims within 60 days, you may seek relief through arbitration or in small claims court, as set forth below.
Any and all Claims will be resolved by binding arbitration, rather than in court, except you may assert Claims on an individual basis in small claims court if they qualify. This includes any Claims you assert against us, our subsidiaries. This also includes any Claims that arose before you accepted these Terms of Use, regardless of whether prior versions of the Terms of Use required arbitration.
There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including statutory damages, attorneys’ fees and costs), and must follow and enforce these Terms of Use as a court would.
To begin an arbitration proceeding, you must send an email requesting arbitration and describing your Claims to legal@innstant.com. If we request arbitration against you, we will give you notice at the email address or street address you have provided.
Any and all proceedings to resolve Claims will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a Claim proceeds in court rather than in arbitration we each waive any right to a jury trial.
The content and information on this Website (including, but not limited to, price and availability of travel services) as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. You agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:
If your activity shows signs of fraud, abuse or suspicious activity, Innstant may cancel any service associated with your name, email address or account, and close any associated Innstant accounts. If you have conducted any fraudulent activity, Innstant reserves the right to take any necessary legal action and you may be liable for monetary losses to Innstant, including litigation costs and damages. To contest the cancellation of a service or freezing or closure of an account, please contact Innstant Customer Service.
Innstant Inc. believes in protecting your privacy. Please click here to review our current Privacy Policy, which also governs your use of the Website and, as stated above, is incorporated by reference, to understand our practices: Privacy Policy.
The Information, Software, Products and Services published on this Website may include inaccuracies or errors, including pricing errors. In particular, We do not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information. In addition, Innstant expressly reserves the right to correct any information and errors on our Website
We make no representations about the suitability of the information, software, products and services contained on this Website for any purpose.
This website is for for use on an “AS IS” basis. The Innstant Companies, the Innstant Partners and their respective suppliers disclaim all warranties and conditions that this Website, its servers or any email sent from us and cannot guarantee that those are free of viruses or other harmful components. We hereby disclaim all warranties and conditions with regard to this information, software, including all implied warranties and conditions of merchantability, fitness for a particular response, title and non-infringement.
In no event shall we will be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, your access to, display of or use of this Website or with the delay or inability to access, display or use this Website (including, but not limited to, your reliance upon opinions appearing on this Website; any computer viruses, information, software, linked sites, products and services obtaining through this Website; or otherwise arising out of the access to, display of or use of this Website) whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise, and even if the Innstant Companies, the Innstant Partners and/or their respective suppliers have been advised of the possibility of such damages.
If, despite the limitation above, we will befound liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of us, the then we will in no event exceed, in the aggregate, the greater of (a) the service fees you paid to us.
The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these Terms of Use is found to have failed of its essential purpose. The limitations of liability provided in these Terms of Use inure to the benefit of the Innstant Companies, the Innstant Partners, and/or their respective suppliers.
You agree to defend and indemnify us, and/or our respective suppliers and any of our officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
This Website may contain hyperlinks to websites operated by parties other than us. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Any software that we make available to download from this Website (“Software”) or through your mobile application store, including the mobile application (the “Mobile Application”) is the copyrighted work of the Innstant Companies and/or our respective suppliers. Your use of such Software is governed by the terms of the end user license agreement, if any, which accompanies, or is included with, the Software (“License Agreement”). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms. For any Software made available for download on this Website not accompanied by a License Agreement, we hereby grant to you, the user, a limited, personal, non-exclusive, nontransferable license to download, install and use the Software and/or the Mobile Application for viewing and otherwise using this Website and/or accessing the content and information available within the Mobile Application (including, without limitation, price and availability of travel services) in accordance with these Terms of Use and for no other purpose.
Please note that all Software, including, without limitation, all HTML code and Active X controls contained on this Website, is owned by us, and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible
WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT.
Our policies with respect to claims by third parties that the content of the Website, including the content of any Submissions, infringes the copyrights owned by said third party can be found in the Claims of Copyright Infringement section below.
All contents of this Website are ©2018 Innstant ltd. All rights reserved.
If you are aware of an infringement of our brand, please let us know by emailing us at legal@innstant.com. We only address messages concerning brand infringement at this email address.
If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information. Please note that we will not process your complaint if it is not properly filled out or is incomplete. Any misrepresentations in your notice regarding whether content or activity is infringing may expose you to liability for damages.
You may send us your notice by email to legal@innstant.com.
One or more patents owned by the Innstant Group may apply to this Website and to the features and services accessible via the Website. Portions of this Website operate under license of one or more patents. Other patents pending.